A new 24/7 mental health support service has been launched across Northamptonshire, offering free assistance via text message. By texting "IMATTER" to 85258, residents can connect with trained volunteers for confidential support, addressing issues such as anxiety, stress, loneliness, depression, and suicidal thoughts.

This initiative, known as SHOUT, is a collaboration between a local charity, Northamptonshire's two councils, and the county's Integrated Care Board (ICB). It aims to provide crucial help, particularly at a time when many people are struggling with their mental health due to the ongoing cost of living crisis.

The service allows people to text discreetly, as messages to SHOUT won’t appear on phone bills. Volunteers guide texters to a calmer state and help them create a plan to move forward, while also directing them to local support services for further assistance.

Local health leaders have welcomed the initiative, emphasising the importance of timely mental health support. Dr Janine Elson, Chief Medical Officer for Northamptonshire's ICB, encouraged anyone facing mental health challenges to use the service, which complements existing health and wellbeing resources available across the county.